The junior marketing assistant will provide support to the marketing manager and assist with various marketing activities. The ideal candidate will be a self-starter with a strong desire to learn and grow in the marketing field. This role requires attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
Responsibilities:
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Assist the marketing manager with day-to-day activities, including: a. Managing the marketing calendar based on the strategic direction provided by the Marketing Manager. b. Following up on deadlines, suppliers, and third-party service providers (design/website/IT). c. Assisting with content writing and proofreading of marketing materials and product specifications. d. Filing and managing the internal product repository containing product information, images, and videos. e. Conducting online brand audits of online retailers and ensuring content and imagery are updated. f. Conducting online competitor analysis and providing findings to management. g. Liaising with the sales department and sending product and brand information to relevant sales staff.
Assist in the creation, scheduling, and management of content for all SnoMaster social media channels. This includes: a. Managing the social media content calendar monthly. b. Brainstorming and implementing new campaigns in line with the marketing strategy. c. Writing and editing copy for social media campaigns. d. Collaborating with designers to create visual elements for videos and graphics using online tools. e. Monitoring social media channels daily and reporting on campaign effectiveness monthly.
Assist in the creation, writing, and design of monthly mailers sent to the customer database via Mailchimp. This includes: a. Writing and editing copy. b. Providing design briefs to the designer for graphic requirements.
Assist in managing and updating the company website as required. This includes: a. Briefing in product and image updates or changes. b. Ensuring the website is up to date. c. Suggesting upgrades where possible.
Provide first-line responses to customer queries via the website, Google, social media, and WhatsApp line. Forward queries to the relevant departments.
Assist with planning internal and external events/exhibitions and attend events to support the sales team when necessary.
Maintain the company showrooms and report any issues that arise.
Requirements:
Relevant qualification in marketing, advertising, communication, or equivalent.
Work experience within the marketing industry.
Excellent communication, interpersonal and relationship skills.
Fast learner with the ability to adapt techniques based on requirements.
In-depth understanding and knowledge of social media tools and various social media channels.
Open mindset and ability to problem-solve.
Proficiency in MS Word, Excel, PowerPoint and good email communication skills.
Attention to detail.
Building and maintaining key relationships with all SnoMaster customers.
Identifying marketing opportunities.
Maintaining extensive knowledge of current market conditions.
Necessary skills:
Self-management - ability to define and analyze problems, gather necessary information, and draw valid conclusions for problem resolution.
Technical - knowledge of effective marketing and online strategies, as well as company products and services.
Technological - working knowledge of Office 365. Ability to become proficient in the organization's various systems, as well as client/supplier systems and programs. Ability to update design work/internal corporate documents and materials using Adobe Illustrator/InDesign (advantageous).
Interpersonal - ability to develop key working relationships, network with individuals from diverse backgrounds and effectively exercise influencing skills. Excellent communication and presentation skills.
Competency requirements:
Customer relationship
Strategic thinking
Decisiveness
Innovation
Team contributor
Accountability
Integrity and compliance
Other requirements
Must hold SA citizenship/work permits and VISA, as well as valid identification.
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