We are looking for a dynamic Lodge Manager, who will create a world class experience for both our guests and our people. We require individuals who are high performers and driven by collaboration and a team environment.
What you will be doing:
- Assist the owners with the overall running of the lodge
- Ensuring that Qambathi is recognised as an award-winning and world-leading lodge
- Ensuring the profitability of the lodge
- Leading a team of 11
- Assisting with all health and safety protocols
- Upholding the Qambathi brand and overall standards
- Ensuring that you are continually developing in the business
- Timeous support and communication with the team and owners
- Coordinate central procurement / deliveries and invoicing
- Daily administration tasks
- Reservations / bookings
- Responding to emails relating to Lodge Operations
- Monthly tasks and stock take
- Leave rosters and people related issues
- Ensuring that we provide our guests with a world class experience
- Hosting, bar, checking in and out.
- Guest invoicing
- Supervise and support the grounds team including plumbing, electrical, fire breaks, maintenance etc.
- collect supplies (driving licence is essential)
- drop off and collect staff
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REQUIREMENTS THAT WILL PUT YOU ON THE TOP OF THE LIST
- Lodge, hotel or hospitality experience
- Health & Safety and first aid trained
- History with working in a remote location
- Proven track record of successfully leading a team (leading, motivating coaching etc)
BASIC REQUIREMENTS FOR THE ROLE
- Ability to make quick but sound decisions
- Emotional intelligence
- Excellent communicator
- Excellent command of the English language
- Computer literate
- Able to work and live in a remote area.
- Drivers license
WHAT IS IT LIKE WORKING FOR QAMBATHI
Qambathi is a special place with a special team. We work hard to give each guest the most amazing experience. We don’t micro-manage and encourage all our employees to strive for excellence at everything they do. We believe in honesty above all. The lodge manager will be coming into a 3 year old business who will need to hit the ground running. The role is very hands on, but we all work together to succeed as one. Qambathi is growing every day with a mission to be the best place to stay in KZN, to get there we need a manager who shares the same dreams and will be a role model to the team and someone who is willing to grow with us.
Permanent: Basic Salary improving with benefits following 1 year of service
Accommodation: On site - small cottage with basic living items. Gas, water, electric and wifi included.
Work cycle: 1 day off per week durning probation then 1 day off a week or or 3 weeks on 1 week off
Please note due to the high volume of applications, we will not be able to reply to each one. Please assume if you do not hear from us within one week of applying, your application is unfortunately unsuccessful.
Nadia and Stephen
