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Our client is a Retial Industry. They are looking for a Account Executive to assist their team for the next phase of their business. They are located in They are located at East– easily accessible.
Responsibility:
- Provide assistance with customer inquiries, both through web channels and emails.
- Address customer complaints, offering suitable solutions and alternatives within specified time frames, and ensure follow-up for resolution.
- Take charge of handling escalated customer queries, working towards swift resolutions.
- Assume responsibility for customers' issues and meticulously follow through until a resolution is achieved.
- Maintain records of customer interactions, manage customer accounts, and organize relevant documents.
- Generate potential sales leads.
- Evaluate and understand customer needs to deliver satisfactory solutions.
- Offer support to the Head of the department and team members in their daily operations.
Requirements:
- Min Diploma in Accountancy or any related field
- Minimum 1 years experience
We regret that only shortlisted candidate will be notified.
Email Address: jobs@recruitpedia.sg
Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21103251 (Yeo Huey Cheen)
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