Receptionist (m/w) [Switzerland]

 

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Empfang / Rezeption
Reservierung

The Capra, a luxury boutique hotel located in the heart of Saas Fee, is seeking an experienced receptionist to join our team. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a passion for delivering exceptional customer service.

Welcome to The Capra, a prestigious five-star superior hotel nestled in the enchanting village of Saas Fee. Renowned for its exceptional service and captivating ambiance, our hotel has consistently been recognized as one of Switzerland's top hotels by discerning travelers and industry experts alike.

At The Capra, we are committed to maintaining the highest standards of hospitality and ensuring that every guest enjoys a truly memorable stay. From our elegantly appointed rooms and suites to our world-class dining and wellness offerings, we go above and beyond to exceed expectations and create unforgettable moments.

As an employee at The Capra, you'll be part of a talented and passionate team dedicated to delivering exceptional service. We foster a supportive and collaborative work environment where your skills and expertise will be valued and nurtured. Join us in shaping the future of luxury hospitality in Saas Fee and embark on a rewarding career journey with ample opportunities for growth and development.

• Greet and check-in guests in a warm and friendly manner
• Answer and manage phone calls, emails and other correspondence
• Handle guest inquiries and provide information about hotel facilities and services
• Assist guests with their requests, including arranging transportation, making restaurant reservations, and providing recommendations on local attractions and activities
• Process payments and maintain accurate records of transactions
• Manage and maintain the hotel's reservation system
• Collaborate with other hotel departments to ensure smooth operations

• Proven experience as a receptionist or similar role in a hospitality setting
• Excellent interpersonal and communication skills
• Strong organizational and time management skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Fluent in English and German/ or French

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