Are you passionate about fashion and looking forward to starting your career in this industry? We are looking for Italian speakers to provide high-quality customer support for an innovative company in Athens.
Italian-speaking Customer Representative
Your main responsibility is to assist Italian or English-speaking customers with their inquiries. Empower your technical skills, gain privileged know-how of the digital market, and enjoy the great weather in Athens!
❤️ Your Profile
- You are proficient in Italian
- You are proficient in English (C1)
- You have excellent communication skills, good presentation, and are empathetic
- You are able to work on a shift system
- You have good MS Office skills
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of customers personalities
- Ability to work autonomously and independently.
- Previous experience in customer service
✨ Your responsibilities
- Identifying and assessing customers' needs to achieve satisfaction
- Provide solutions for customers' inquiries
- By using the correct methods, provide accurate, valid and complete information.
- Meet customer service team targets and call handling quotas
- Perform other tasks related to the position according to the needs of the project
✅ Benefits
- Competitive salary
- Full-time position
- Permanent contract
- Performance bonus
- International atmosphere
- Intercompany mobility
- Private medical/dental insurance
Play your part in a talented customer satisfaction team, interact with global colleagues and enjoy a great lifestyle in Athens!
If it sounds interesting to you, start working in this industry!
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