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Position
Welcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.
At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.
Profile
Your mission
- Lead your team alongside the Store Manager/Assistant Store Manager and hold a leadership position in their absence.
- Drive strategic growth through careful analysis of product and consumer trends.
- Help develop the team and train new colleagues.
- Keep store well organized and in-line with RIMOWA visual merchandising guidelines.
- Provide an outstanding and unforgettable client experience. Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journey is our top priority.
- Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty.
- Assist with special requests and perform repairs in coordination with our client care department.
- Be a team player, first and foremost, who is eager to learn about our products, our brand and history. A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.
Your experience and skills
- Passionate about storytelling, lifestyle, luxury and travel.
- Experienced with people management and look to drive personal growth for those in your team.
- Confident in your inter-personal skills and excel in dealing with both team members and clientele.
- Enthusiastic about retail and delivering memorable experiences for our clientele.
- Have a great eye for visual details and are eager to achieve team objectives.
- Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.
- Experienced in the sector.
Additional information
Our offer
- A competitive salary based on your experience
- 30 days annual leave (full time)
- Subsidy for your JobTicket
A company pension plan - Staff discount on RIMOWA products as well as other LVMH Family & Friends offers and corporate benefits
- Company iPhone and your own RIMOWA suitcase (after passing the probationary period for unlimited contracts)
- Regular product training to continuously expand your know-how in the luxury segment
Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.
