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Randstad is looking for an Sales Call Centers Coordinator on behalf of ZeniΘ, the 1st provider of integrated energy in Greece, with natural gas and electricity!
If you:
✓ Have expertise in sales call center management
✓ Have understanding of sales performance metrics
✓ Have the ability to work in a fast-paced environment
✓ Want to develop your career by joining a leading company like ZeniΘ
If all the above sounds appealing to you, then this role as a Sales Call Center Coordinator is what you are looking for!
ZeniΘ offers the following benefits to the Sales Call Center Coordinator position:
Working in a multinational environment- Competitive salary and benefits package
- Car, mobile phone and tablet
- Monthly ticket restaurant
- Ability to work in a hybrid model
- Private medical insurance
- Private pension plan
- Continuous educational and growth opportunities
- Friendly working environment
- Employees’ discount program on company’s products (gas & electricity)
As a Sales Call Centers Coordinator your duties will be the following:
- Develop and expand the external sales call centers network in the assigned area, following the commercial policy
- Monitor and optimize the performance of external sales call centers to maximize results
- Provide training, support, and advice to external sales call centers and partners
- Implement the sales channels strategy as directed by the Sales & Marketing Manager
- Generate and deliver monthly sales reports, analyzing sales KPIs and proposing corrective actions
- Collaborate with other units on sales activities within the assigned area
- Achieve set targets and goals for the area, identifying growth opportunities
- Gather market information from external partners and monitor the energy market competition
- Address customer service issues raised by external partners, forwarding them to the relevant sector
- Foster positive relationships with partners, acting as the main point of contact for their needs
- Resolve conflicts and suggest actions to improve sales performance in a timely manner
- Handle administrative tasks as required to support sales efforts
The ideal candidate for the position of Sales Call Centers Coordinator is a professional with:
- BSc degree in Business Administration, Marketing or relevant field
- Master degree will be an asset
- At least 2 years of prior work experience in similar position
- Computer literacy (MS Office, Internet)
- Very Good knowledge of English
- Knowledge of CRM, ERP software
- Hands on experience in sales and an ability to deliver excellent partner experience
- Excellent communication and negotiation skills
- Effective time management to achieve monthly goals
- Business acumen with a problem-solving attitude
- Ability to manage multiple priorities
- Ability to work independently but also as a team member
- Excellent interpersonal skills and an ability to build strong relationships with partners
At least 2 years of prior work experience in similar position
ZeniΘ is committed to providing a safe, flexible and respectful environment for all employees and clients, free from all forms of discrimination, bullying and sexual harassment. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best, regardless of race, ethnicity, color, religion, creed, gender, pregnancy, national origin, nationality, age, physical and mental disability, marital status, sexual orientation, and any other characteristic.
If you believe your profile could be a good match for the Sales Call Centers Coordinator role, apply now!
For more information on the Sales Call Centers Coordinator role, you can contact Fay Vasimvosi at +30 6940276237.
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.
