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6 Month Experience need to fill this position.
Responsibilities for a sales caller or telemarketer:
Prospecting: Researching and identifying potential customers or clients who might be interested in the product or service being offered.
Making Calls: Initiating outbound calls to the identified prospects with the aim of introducing the product or service, explaining its benefits, and generating interest.
Script Adherence: Following a script or guideline provided by the company to ensure consistent and accurate communication with potential customers.
Product Knowledge: Developing a deep understanding of the product or service being offered to effectively answer questions and address concerns from prospects.
Building Rapport: Establishing a positive and professional relationship with prospects to create a favorable impression of the company and its offerings.
Handling Objections: Addressing objections or concerns that prospects might have and providing relevant information to alleviate their doubts.
Qualifying Leads: Identifying and categorizing leads based on their level of interest, budget, and potential to convert into customers.
Recording Information: Maintaining accurate and detailed records of each call, including contact information, interactions, and outcomes, using a Customer Relationship Management (CRM) system.
Follow-Up: Following up with prospects who have shown interest but not yet committed to a purchase, providing additional information and incentives if needed.
Meeting Targets: Working towards achieving sales targets and goals set by the company, which could include metrics like call volume, conversion rates, and revenue generated.
Continuous Learning: Staying updated about the product, industry trends, and effective sales techniques to improve performance over time.
Adhering to Regulations: Ensuring compliance with relevant laws and regulations, such as "Do Not Call" lists and data protection rules, to maintain ethical and legal practices.
Feedback: Providing feedback to the sales manager or team leader regarding the effectiveness of scripts, objections encountered, and suggestions for improving the sales process.
Team Collaboration: Collaborating with other members of the sales team, sharing insights and best practices to collectively improve sales outcomes.
Time Management: Efficiently managing time to make a substantial number of calls each day while maintaining a high level of quality in interactions.
Sales calling requires a combination of communication skills, product knowledge, resilience, and a customer-focused approach. Regardless of gender, anyone in this role should aim to build strong relationships with potential customers and contribute to the company's overall sales objectives.
Job Type: Full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Paid time off
Schedule:
- Day shift
License/Certification:
- Aadhar Card (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
