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WHY JOIN OUR TRANSEC TEAM?
- HMO with dependent, life insurance & incentives
- Great working environment with work-life balance
- Fun & engaging company-sponsored events
Are you looking for a 100% non-voice account? Join our dynamic team now as a Back Office Support!
JOB OBJECTIVE
Perform back end and administrative tasks to assist clients both actively and pro-actively.
ESSENTIAL JOB FUNCTIONS
- Utilize client’s proprietary software to perform back-end and administrative tasks in order to fulfill client concerns and requests.
- Provide email and chat support to resolve customer issues and requests as necessary.
- Process client concerns or requests communicated through the dedicated voicemail for concierge.
- Will perform some basic designing using Photoshop, HTML, and CSS.
SKILLS & QUALIFICATIONS
- Bachelors/College Degree in any field; IT-related course is preferred.
- Must have at least 1 year of experience in the BPO industry handling an international account.
- Knowledge in HTML, CSS, and Photoshop is a huge plus.
- Must have good writing and speaking skills in English.
- Willing to work night shifts.
Job Types: Full-time, Permanent
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Education:
- Bachelor's (Preferred)
Experience:
- BPO: 1 year (Preferred)
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