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- Respond to inbound tickets and queries of customers.
- Build lasting relationships with customers, and other team members based on trust and reliability.
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
- Thrive department productivity and quality standards.
- Establishing new, and maintaining existing, relationships with customers.
- Strive for first call resolution and take true ownership of customer needs and issues.
- Communicate and follow instructions for one call customer resolution.
- Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns
Requirements
- Good communication in Hindi & English
- Male candidates only
- Willing to do both day & night shift
Job Type: Full-time
Salary: ₹13,000.00 - ₹15,000.00 per month
Schedule:
- Night shift
- Rotational shift
Language:
- English (Required)
- Hindi (Required)
Speak with the employer
+91 8590558425
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