IT Business Partner M/F [Portugal]

 

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Description du poste

The Support and Control department is part of Mudum's Direction of Data, Technology and Transformation and the mission is to foster innovation and improvement of the services provided both internally and externally, taking advantage of external, taking advantage of technology and promoting knowledge and continuous improvement of the company's processes.
It aims to disseminate the principles of continuous improvement, innovation, transformation and rigor throughout all throughout all the topics dealt with.
To reinforce our structure, we are looking for a IT Business Partner.

What do we expect from you?

• Responsibility to serve as a strategic interface between business or functional areas and IT areas;
• Promote proper communication and streamlining of ongoing issues / projects / topics;
• Responsible for creating action plans and following up on them to resolve issues from the business / functional areas regarding the services provided by IT;
• Support the creation of solutions and concepts;
• Manage initiatives within the business/functional areas to which he/she provides support;
• Ensure compliance with the company's project management methodology;
• Survey and design of technical and functional requirements;
• Elaboration of technical and functional test books;
• Control of the execution of technical and functional tests;
• Control and monitoring of technological implementation;
• Control of incidents and requests.

Critères de candidature

Date de prise de fonction

20/09/2023

Poste avec management

Non

Niveau d'étude minimum

Bac + 3 / L3

Formation / Spécialisation
Degree in Mathematics, Information Technology Management, Computer Engineering, Management, Marketing or similar.

• Previous experience in a technological area (IT development or consulting);
- Experience in projects with business and IT teams;- General knowledge of the information systems supporting the insurance company in order to be able to communicate with both the technical and business teams;

• Functional analysis, design of process flows and use cases.

Niveau d'expérience minimum

3 - 5 ans

Soft skills
• Ability to build consensus
• Good presentation skills
• Excellent functional and analytical skills
• Reporting skills
• Resilience
• Capacity for organization, prioritization, accuracy, time management and teamwork
• Efficient management of setbacks, contingencies and deadlines
• Ability to train people with diverse levels of knowledge
• Excellent verbal and written skills and ability to adapt to various interlocutors
• Ability to promote change
• Project/goal orientation
• Budget management
• Team management

Outils informatiques
• Relevant certifications in the area of activity;
• MS Project;
• Office 365.

Langues

Portuguese and English

Entreprise Crédit Agricole Assurances
Crédit Agricole Assurances, premier assureur en France, rassemble les filiales assurances du Crédit Agricole. Le groupe propose une gamme de produits et services en épargne, retraite, santé, prévoyance et assurance des biens. Ils sont distribués par les banques du groupe Crédit Agricole en France et dans 8 pays dans le monde, par des conseillers en gestion patrimoniale et des agents généraux. Les compagnies de Crédit Agricole Assurances s'adressent aux particuliers, professionnels, agriculteurs et entreprises. A fin 2022, Crédit Agricole Assurances compte 5 700 collaborateurs et son chiffre d'affaires s'élève à 35,3 milliards d'euros. Avec plus de 25 ans d'expérience, Mudum Seguros figure dans le top 5 des bancassureurs dommages au Portugal. Innovante et au service de ses partenaires, principalement le Groupe Novo Banco et plus récemment Credibom, sa mission première est de protéger leurs clients particuliers et - depuis 2018 - professionnels et petites entreprises face aux aléas de la vie. Elle les accompagne ainsi au quotidien dans leurs besoins de protection de leur santé, de leurs biens, de leurs projets et de leur famille. Ses 75 collaborateurs sont unis par des valeurs fortes : l'orientation client, la poursuite de l'excellence, l'initiative individuelle, l'honnêteté et l'intégrité et l'esprit d'équipe.

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