Senior Global Admissions Representative – Geneva Based [Switzerland]


 

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Job Title:

Senior Global Admissions Representative – Geneva Based

Reports to:

Director of Global Recruitment

Last Update:

18 July, 2023

About UBIS

(UBIS) is a private international institute of higher learning. UBIS provides high-quality education, following both an American and Western European style, with an emphasis on addressing the intersection of business, innovation, sustainability, and the cross-cultural issues that stem from globalization. We have campuses in Geneva, Barcelona, and Washington, DC.

We are a woman-owned for-profit independent private institution. UBIS is dedicated to providing high-quality education, with an emphasis on addressing the intersection of business, international relations and the cross-cultural issues that stem from globalization.

With a network of international partners, and over 40 nationalities represented among the students, UBIS provides its students and faculty with a unique international experience.

Job Overview

The key responsibility for this position would be to handle the international admissions by processing applications and guiding high-quality students to join UBIS. Candidates assume responsibility for day-to-day coordination of admissions activities for prospects assigned through marketing efforts.

Essential Functions

  • Active involvement in the development, planning, preparation and undertaking of established admissions strategies for Bachelor, Master and Doctorate programs
  • Communicate accordingly with potential prospects for all programs ensuring that messages are reflective of prospective student information needs.
  • Provide the necessary support for prospects ensuring a customer service leading to generate increased levels of profitable business.
  • Acquire referrals from enrollees and current students
  • Responsible for daily follow up, nurturing and conversion of leads from inbound marketing campaigns including phone and or Zoom conversations, emails, text messages
  • Complete all enrollment paperwork, review students’ applications for eligibility
  • Follow-up with newly enrolled students to ensure they attend orientation, start class, and post assignments to meet start criteria
  • Attend and participate in mandatory Admissions training weekly and individual pipeline meetings.
  • Regular updates and tracking of admissions activities in the CRM system.
  • May be required to attend recruitment fairs.
  • Performs miscellaneous job-related duties as assigned.
  • Complies with company policies, procedures, and regulations
  • Training and development of new Global Admissions Representatives in the areas of Visa process/referral training/lead follow-up and best practices. Effectively trains new staff and provides motivation to achieve and maintain a high level of productivity and moral.
  • Geneva Campus Representative for tours, orientation, campus visits, student services liaison for admission, campus events.
  • Ensures that morale of Admissions personnel is positive and provides for a viable organization in order to meet its commitments.
  • Geneva Campus Representative for agent meetings and also some partner engagements.
  • Team lead when directors are out of the office, eventually to develop into a leadership role for a European team.
  • Provides training, support, and feedback for new hires at the Geneva Campus as needed.
  • Adheres to laws and regulations governing student recruitment activities as well as the Institutions Student Recruitment Personnel Pledge.

Competencies and Qualifications

  • Passionate about international business studies
  • Near-native fluency in English (written and spoken) - Any additional languages are a plus
  • Bachelor’s degree preferred
  • Previous experience in the International Admissions / Student Recruitment field or related
  • Excellent communication skills (writing, listening, reading, speaking and presentation)
  • Ability to work independently and report to a superior based remotely
  • Strong organizational skills and attention to detail
  • Positive attitude and open-minded, with the ability to show initiative, be flexible, and find solutions
  • Quick learner & Ability to prioritize a demanding workload in a pressurized environment

Working Conditions

  • On-campus office environment
  • Potential travel for recruitment purposes
  • Coordination and collaboration with global recruitment team members
  • Standard full time work schedule consisting of five eight-hour days and 40 hours each workweek

Additional Daily/Weekly Metrics:

  • Calls
  • 100 effective calls/day to leads
  • 500 effective calls/week to leads
  • Emails
  • 50 emails/day to leads until HubSpot CRM is introduced. 40 emails/day to leads from HubSpot setup onwards.
  • 250 emails/week to leads (in case the 30-40 mails/day are not met per day as an exception)

Additional Information:

  • Salary – Competitive and based on experience
  • To apply – please follow the application process on our website https://ubisglobal.com/work_at_ubis/ please note, we will only contact those who are short-listed
  • Start date – 1 August 2023

Job Type: 100%

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • 1202 Geneva: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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